Privacy Policy

1. Information We Collect

JOVEMEDIA collects information you provide directly to us when you create an account, update your profile, communicate with service providers, or contact our support team. This includes:

• Name, email address, and phone number
• Profile information and preferences
• Payment and billing information
• Communications and messages sent through our platform

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Detect, prevent, and address fraud and security issues

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who need access to perform services on our behalf
• With other users when you engage with their services
• To comply with legal obligations
• To protect the rights and safety of JOVEMEDIA and our users

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also request a copy of your data or restrict its processing. To exercise these rights, please contact us at support@jovemedia.net.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@jovemedia.net
Phone: +254 796 964 663
Address: Tabby House, Commercial Street, Thika, Kenya